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Johann Tang

Software Tester

Accomplished Quality Assurance professional with over 13 years of experience in Software Development and Agile methodologies. Proven expert in translating complex business requirements into manual test specifications and managing the end-to-end defect tracking lifecycle to ensure product quality.

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skill areas

  • C#, Automated and Manual Testing
  • Elastic, Couchbase
  • Ansible, Selenium, Postman\Newman
  • Agile, Scrum, Test-Driven Development
  • Clarify\Refine Project Requirements

professional experience

Slalom Build

Solution Principal • 2019 — 2020

Engaging with clients for discovery and complex delivery for large, multi-team projects, leveraging our PEM methodology for software development.

  • Provide QA Management best practices for large-scale and multi-team projects, ensuring alignment with manual testing specifications.
  • Engage and grow client/partner relationships to maximize project success and ensure business requirements meet acceptance criteria.
  • Review project financials, staffing opportunities, and team health to optimize resource allocation for release management cycles.

CenturyLink Cloud

Engineering Manager • 2018 — 2019

Led CenturyLink Cloud Compute and Automation teams, one of the largest VMware vSphere-based multi-tenant cloud environments in the world.

  • Managed team performance against SLA and improvement targets.
  • Developed comprehensive automation for capacity and OS provisioning, to ensure consistency and accuracy across the software development life cycle.
  • Guided planning and sprint exercises to coordinate work between teams and utilized blameless retrospectives for continuous Agile process improvement.

CenturyLink Cloud

Platform Engineer • 2015 — 2018

Member of a TDD-focused, pair-programming team responsible for evolving and integrating the Billing System for a world-class IaaS Cloud spanning 16 Data Centers worldwide.

  • Developed improvements to invoicing systems to dramatically improve accuracy and speed.
  • Developed automation for Data Center Deployment and Management using Ansible.
  • Expanded automated API Testing tools and processes to ensure high-quality in a fast-paced release cycle.
  • Serve in on-call rotation for diagnosing and resolving Platform outages and issue escalations.

Tier3 Inc.

Software Developer Engineer in Test • 2012 — 2015

Tester on a small, agile team responsible for exploratory and automated testing of all aspects of the Tier3 IAAS Cloud.

  • Developed automated API test suites that were adopted team-wide, enhancing the efficiency of the software testing process.
  • Developed an automated suite of coded-UI Tests.
  • Developed custom tools to extend Selenium functionality and executed manual test specifications for complex UI components.
  • Collaborated with developers through test pairing to improve manual testing execution and ensure acceptance criteria were met.
  • Work through and expand backlog of Exploratory Testing Charters.
  • Develop a build verification script with Postman/Newman.

Ascentium

QA Lead • 2007 — 2012

Test lead for Microsoft PC Scout and the T-Mobile account.

  • Owned the build and deployment process for several projects utilizing Team Foundation Build Server and IIS.
  • Built and maintained a test lab of virtual machines using VMWare Server and VMWare ESXi providing a stable environment for isolating and reproducting software bugs.
  • Trained other testers and developers to use existing VMs or build their own virtual machines.
  • Helped create workflow for test case management for the T-Mobile account utilizing tasks and bugs via Team Foundation Server.
  • Managed other testers and delegated tasks to increase productivity and efficiency.

Bungie

Test Associate • 2007

  • Build verification and acceptance of builds.
  • Ran test cases, AI debugging, script debugging, and logging crashes.
  • Validated 3D models, textures, and sounds.
  • Identified inefficiencies in Test Automation and initiated team efforts to correct the issues.
  • Gameplay and balance testing for a single player campaign.

ArenaNet

Quality Assurance • 2006

Tester of Applied Discovery's proprietary .NET-based Document Processing Engine.

  • Tasked with discovering, diagnosing, investigating, and filing bug/crash reports.
  • Wrote and executed test cases.
  • Worked closely with developers to enhance AI, balance gameplay, analyze game mechanics, and resolve bugs.
  • Administered and moderated online and on-site tournaments.